We are incorporating CDC and local Health Department guidelines to keep our guests and employees safe. In addition, we are committed to the following:
Employees will wear face coverings and practice physical distancing protocols whenever possible.
All rental equipment will be sanitized prior to each usage. Our vehicles and physical locations will be thoroughly and frequently disinfected.
We’ve added limited and contact free fitting options to ensure maximum safety and peace of mind for both our guests and employees.
COVID-19 Operating Procedures
The procedures outlined below are designed to safeguard the health and safety of our guests and employees while providing the excellent customer service and outstanding ski and snowboard equipment that Black Tie is known for.
DISINFECTION: All tools, workstations, vehicles and shop surfaces are sanitized daily using an EPA-approved microbial disinfectant.
PRE-DELIVERY: All rental equipment (including, but not limited to, helmets, skis, snowboards, boots, and poles) is disinfected using an EPA-approved microbial disinfectant while wearing masks before being loaded into a sanitized delivery bag. The vehicle interior is sanitized daily and between any staff transitions.
AT DELIVERY: We wear masks to unload and deliver your rental equipment and adhere to social distancing guidelines through this process. Additionally, we sanitize any tools utilized for adjusting bindings, etc. and our paperless waiver system further minimizes contact. Our preference is to conduct fittings in an outdoor environment or open areas (lobby, foyer, garage) when possible. Enhanced procedures to provide limited or contact free boot-fittings are available based on the preference of our clientele. We ask that all guests wear masks throughout the entire fitting. Guests are strongly encouraged to bring their own face covering, but we can provide disposable masks for those in need.
AT PICK-UP: Our staff will wear masks and sanitize all returned rental equipment.
EMPLOYEE HEALTH SCREENINGS: We are requiring employees to check for COVID symptoms before each shift and to stay home if they feel unwell. In addition, employees will undergo daily temperature checks at the start of each shift.
Other Important Notes:
We prefer cashless transactions. Gratuities for our delivery technicians can be added to your credit card.
We also understand the difficulty making decisions during these uncertain times and want you to feel confident in reserving your rental equipment. Black Tie will give a full refund to any guest who cancels their reservation more than 48 hours in advance. Guests who need to adjust their reservations within 48 hours, please reach out to the location you booked with directly.
Want your equipment delivered? We will bring top of the line e-bikes, paddleboards, kayaks, and packrafts to your vacation accommodation. A Black Tie gear expert will go over your gear with you and get it set up properly. Once you are done with the equipment, you can return it to our shop or we will come pick it up!
*2 day rental minimum required for all hotel/private lodging deliveries
**Whitefish Lake, River and local Trailhead delivery available for an additional fee
Pick up your gear at our walk-in shop! Conveniently located on your way to the lake or Whitefish Mountain Resort at 903-C Wisconsin Ave. Not only a great place to get your rentals, but you can jump on the bike path across the street, cruise around town, pedal along the Whitefish river ending at Whitefish City Beach or head to one of our two lakefront state parks!
Whitefish becomes a playground for everyone during the long days of summer with countless outdoor adventures for all. With lakes, rivers, bike trails, Glacier National Park and an abundance of public land it’s hard to beat if you enjoy the outdoors. Here at Black Tie Adventure Rentals Whitefish we want to provide you with the best service so you too can explore our backyard. Whether you are cruising the bike paths around town, paddling out on Whitefish Lake for sunset or diving into the backcountry with our packrafts we’ve got you covered!
Enjoy Your Adventures,
Jon Kiraly & Zack Churchill
Trek Powerfly 4
Want to hit the dirt and go the extra mile? The Trek Powerfly 4 e-mountain bike will help expand your boundaries and see more of the trails less traveled.
The Dual Sport+ 2 (Step-over) and Dual Sport+ 2 Stagger (Step-thru) are designed for any pavement and light trail adventure. Easy pedal assist makes exploring around town more fun and cruising up hills a breeze.
The Townie Go! 7D (Step-over) and (Step-thru) is the e-bike for everyone. Comfortable and fun for cruising around town, take a ride into town during the weekly farmers market or head to town for your evening plans without the worry of downtown parking.
Easy to transport in the back of your car, SOL inflatable kayaks are perfect for your day on the water. The Galaxy SOLduo with moveable seats can accommodate 1 or 2 paddlers and gear for any adventure. We’ll have it all packed up and ready for you, just head to the water and inflate!
Whether you are floating around Whitefish lake or down the Whitefish river, our SOLtube has you covered. The durable tube with a plastic welded floor allows for sitting or kneeling with comfort and in style.
Alpacka Packrafts allow you to take your adventure into the backcountry. Whether you want to hike up to a pristine alpine lake to fish or take a multi-day trip down the river, a packraft can help you escape. We carry the Expedition and Classic models, both weighing around 6-8 lbs and pack down to fit in your backpack for easy hiking.