We are incorporating CDC and local Health Department guidelines to keep our guests and employees safe. In addition, we are committed to the following:
Employees will wear face coverings and practice physical distancing protocols whenever possible.
All rental equipment will be sanitized prior to each usage. Our vehicles and physical locations will be thoroughly and frequently disinfected.
We’ve added limited and contact free fitting options to ensure maximum safety and peace of mind for both our guests and employees.
COVID-19 Operating Procedures
The procedures outlined below are designed to safeguard the health and safety of our guests and employees while providing the excellent customer service and outstanding ski and snowboard equipment that Black Tie is known for.
DISINFECTION: All tools, workstations, vehicles and shop surfaces are sanitized daily using an EPA-approved microbial disinfectant.
PRE-DELIVERY: All rental equipment (including, but not limited to, helmets, skis, snowboards, boots, and poles) is disinfected using an EPA-approved microbial disinfectant while wearing masks before being loaded into a sanitized delivery bag. The vehicle interior is sanitized daily and between any staff transitions.
AT DELIVERY: We wear masks to unload and deliver your rental equipment and adhere to social distancing guidelines through this process. Additionally, we sanitize any tools utilized for adjusting bindings, etc. and our paperless waiver system further minimizes contact. Our preference is to conduct fittings in an outdoor environment or open areas (lobby, foyer, garage) when possible. Enhanced procedures to provide limited or contact free boot-fittings are available based on the preference of our clientele. We ask that all guests wear masks throughout the entire fitting. Guests are strongly encouraged to bring their own face covering, but we can provide disposable masks for those in need.
AT PICK-UP: Our staff will wear masks and sanitize all returned rental equipment.
EMPLOYEE HEALTH SCREENINGS: We are requiring employees to check for COVID symptoms before each shift and to stay home if they feel unwell. In addition, employees will undergo daily temperature checks at the start of each shift.
Other Important Notes:
We prefer cashless transactions. Gratuities for our delivery technicians can be added to your credit card.
We also understand the difficulty making decisions during these uncertain times and want you to feel confident in reserving your rental equipment. Black Tie will give a full refund to any guest who cancels their reservation more than 48 hours in advance. Guests who need to adjust their reservations within 48 hours, please reach out to the location you booked with directly.
Want your equipment delivered? We will bring top of the line e-bikes to your vacation accommodations. A Black-Tie expert will go over your gear with you and get it set up properly. Once you are done with the equipment, you can return it to our shop, or we will come pick it up.
*2 day rental minimum required for all deliveries
Pick up your gear at our walk-in shop! Conveniently located in Lionshead Village (across from Little Diner and Moe’s BBQ) with easy access to the recreation bike path which can take you all over the Vail Valley (East Vail to Edwards!). Open 9am to 5pm, our Black Tie experts will take care of everything you need for a fun day!
Locally grown in Vail!
Vail is a great summer destination for outdoor adventure, and we are here to provide you with top-of-the-line rentals for wherever the trail takes you! We started Black Tie Mountain Adventure Equipment with the same goals as our winter operation, providing our customers with top-of-the-line equipment, excellent customer service and zero stress and hassle. We are excided to be a part of your next Vail summer experience! Feel free to contact us via email [email protected], or call us at (970) 748-8552!
Enjoy Your Adventures,
Adam and Katie Bristow
Rad Rover 6 Plus
The ebike model that started it all: Hop on our Rad Rover 6 Plus and you may never want to leave. Now in its sixth version, the RadRover 6 Plus powers through all types of weather and terrain, with the technology and design to make it your best ebike ride yet.
For riders 5'4" - 6'2"
The ebike model that started it all: Hop on our Rad Pover 6 Plus Step-Thru and you may never want to leave. Now in its sixth version, the RadRover 6 Plus powers through all types of weather and terrain, with the technology and design to make it your best ebike ride yet.
For riders 5'2" - 6'2"
Rad Wagon 4 is a perfect family ebike, great for taking your kids around town. The electric cargo bike's elongated frame and lower center of gravity provides stable, reliable rides. Take a passenger or two for a ride!